Copy of Limited Warranty Policy and non returnable after purchased

Wheel Light Express Return & Warranty Policy

Standard Product Warranty

All Wheel Light Express kits are covered by a 60-day limited warranty from the date of purchase. This warranty guarantees that the components are in working condition at the time of delivery.

Please note:

• We only warranty complete kits. Replacement or individual items are not covered.

• Products damaged due to external causes (e.g., accidents, improper installation, road debris, weather, or misuse) are not covered under warranty.

• Once an item has been installed or attempted to be installed, it is considered used and is not eligible for return.

• Warranty does not cover installation errors.

Portal Light Warranty

Due to the nature of their use and exposure to harsh environments, portal lights are sold as-is. We guarantee they are in working condition upon arrival. However, they are not eligible for warranty, return, or exchange under any circumstance.

General Warranty Terms & Stipulations

• All warranties are non-transferable.

• Warranty claims must be submitted within 60 days of the original purchase.
  

• All returns, exchanges, or refunds are subject to a 7% restocking/processing fee.

• Customers are responsible for all return shipping costs, except for items covered under warranty.

• This fee and shipping requirement do not apply to items returned for manufacturer defects under warranty.

• To qualify, returned items must be in new, unused condition and include all original packaging and accessories.

• Restocking fees apply to both refunds and exchanges unless otherwise stated.

• To file a claim, email wheellightexpress@gmail.com with proof of purchase and clear evidence of the defect (photos or video required).

• Defective items may be replaced, but refunds will not be issued for used or installed products.

• Any open return or exchange request not resolved within 30 days will be closed automatically.

• No returns or refunds will be accepted for:

  • Used or installed items

  • Portal lights

  • Items past the 60-day window

• Warranty is void if:

  • There is evidence of abuse beyond normal wear and tear

  • The product was repaired or modified by an unauthorized person

  • The item was purchased from an unauthorized seller or third party

Policy Changes:
Wheel Light Express reserves the right to update, modify, or change this warranty policy at any time without prior notice.

Final Note:
All transactions are considered final. Wheel Light Express reserves the right to refuse any return, exchange, or warranty claim at its sole discretion.